B1 #15 · Pontosan továbbadni más szavait

Yesterday I rang the shop about my missing order. The receptionist said that the manager was in a meeting and asked if I wanted to leave a message. I told her that I had sent two emails the week before and that nobody had answered. She said she was very sorry and asked me what my order number was. Then she asked whether I had paid by card or by bank transfer. I told her that I had paid by card on the first of the month. She said the parcel had left the warehouse ten days earlier, but she couldn't see where it was now. She asked me to wait for a moment and put me on hold. Two minutes later she came back and told me not to worry. The parcel was at the local post office, she said, and it would be delivered the next day. She also asked me to check my spam folder, because they had sent me a tracking number. I checked. She was right: the email was there, with the tracking number and a message that said my parcel was on its way.